Let us help train, coach and motivate your Managers! Workplace Solutions can provide professional trainers to get Managers up to speed on a wide variety of Human Resources and business topics. Well trained managers know how to keep employees engaged, are consistent in treating employees fairly, experience less turnover, and contribute more to the organization's bottom line.

Please contact us today by phone or by email for a quote. We can customize training to meet your organizational needs. In addition, we can accommodate different shifts, conduct training after hours and weekends.

The topics below are most often requested of us. If you don't see the topic you need, please contact us.

Category/Topic(s)	Brief Description	Time Required
Hiring/Selection:
A Star is Born - How to Ensure You're Hiring the Right Person	This session is perfect for training or refreshing managers on your hiring process and how important it is when they hire the right person. Includes all steps of the hiring/selection of employees. Workshop includes interviewing techniques, biases, role plays.	1-1/2 Hours or 1/2 day (3-1/2 hours) workshop
Will Your Next Employee Be Charles Manson?	Teaches Managers and Supervisors the importance of having a thorough background and reference check run on new hires. Includes sample forms and questions for reference checks that won't get you into legal trouble.	1 Hour
Welcome to Our Organization!	A new hire orientation or on boarding program is essential to welcome new hires. Not only does it help them identify how they fit into the organization, but it provides clear goals and objectives for the first 30, 60 and 90 days. This session teaches the elements to include in your program that provides clear expectations and measurable goals.	1 Hour
Designing a Meaningful PM System	Great for HR Managers, Managers and Supervisors. Teaches all the elements of an effective PM System, utilizing a PM Matrix, and cost control mechanisms.	1 Hour
The Art of Coaching Employees	A workshop designed to help reluctant Managers and Supervisors learn how to deal with difficult behaviors in the workplace. Includes proper documentation, holding difficult conversations. Utilizes role plays.	1/2 Day (3-1/2 Hours) recommended, but can be shortened.
Recognizing and Rewarding High Performers	Designed to assist in selecting the right employees for succession as well as retaining valuable high performers. Includes samples of rewards programs.	1-1/4 Hours
Be the Best You Can Be!	Train Managers and Supervisors how to set S.M.A.R.T. Goals and how to give and receive constructive criticism. Includes career planning through the use of competency models, individual development plans (IDP) and other useful tools.	1-2 Hours
Contagious Employee Engagement!	Trains Managers how to create "hot spots" or stimulating work environments in order to keep employees engaged in their work and focused on organizational goals. Utilize the IDP to create challenging assignments that help employees grow and develop into high performers.	1 Hour
Succession Planning!	Teaches management how to design and implement an effective succession plan.	1-1/2 Hours
Conflict Resolution:
Why Can't We All Just Get Along?	This session will explain why conflict occurs and when managers or supervisors need to get involved. Includes how conflict impacts the bottom line, methods for resolving conflict and tips for keeping the peace. Role plays included in workshop.	1/2 Day Workshop is recommended, but can be shortened.
Employee Complaints - Listen Now or Listen in Court.	Teaches the importance of having a good complaint system in place and promptly addressing and investigating employee complaints. Includes an explanation of the various types of complaint systems.	1 Hour
Ethics in the Workplace	Designed to teach Managers why employees bend the rules, how companies should respond, why unethical behavior is more common today than in the past and why employees fail to report unethical behavior.	1 Hour
Workplace Investigations	Teaches management how to conduct an effective internal investigation and when it is wise to hire an independent consultant/attorney.	1 Hour
Discipline and Termination:
When It's Time to Say Goodbye- Discipline and Terminations	Teaches management the steps a Manager/Supervisor should take during the disciplinary process, properly documenting negative behaviors and terminating employment. How your organization treats an individual during these times will often dictate whether s/he will sue you afterwards. Workshop includes role play exercises.	1/2 Day workshop recommended, but can be shortened to 1 Hour.
Getting Rid of the Pickles in Your Organization!	You will learn how to weed out pickles; those employees who "sit and sour" and eventually sours everyone around them if you don't intervene.	1 Hour
Strategic Planning:
Is Your Business Plan Working?	This session is designed to help companies and small businesses examine their current business plan and engage in strategic planning in order to focus on achieving critical organizational goals. Explains each step in the Strategic Planning Process and the importance of involving every employee in the process.	1/2 day or whole day workshop recommended. Great for strategic retreats.
Strategic HR Planning	Helps Senior HR Professionals learn how to align human resources and review critical employee programs in order to achieve organizational business goals. Audience Participation required.	1-2 Hours
Labor Relations:
Why Employees Join Unions	Designed for nonunion organizations. This session is designed to teach managers and executives the reasons employees join unions and the types of managers employees complain about the most. This seminar is about the importance of workforce development and good management practices in order to remain "union free".	1 Hour
Labor and the Law - A review of the NLRA and LMRA	Explains the rights and responsibilities of employers and employees under current labor laws. This session is good for training managers and supervisors on the organizing process, elections, unfair labor practices, different types of picketing and the collective bargaining process.	1/2 Day Workshop recommended, but can be shortened.
Employee Harassment:
Harassment, What it Can Cost You (Management Perspective)	This session explains to managers and supervisors the different types of harassment that occurs in the workplace and how it impacts the bottom line. Also addresses bullying which is fairly common in the workplace.	1-1/2 hours
Conducting an Effective Workplace Investigation. (Management Only)	Provides a detailed explanation of how a sexual harassment investigation should be conducted, questions to ask, sample letters to witnesses, the accused, and the accuser, what to include in a report of findings to executive management. It is recommended you combine this session with the one above and conduct a 1/2 Day workshop.	1 Hour
Harassment, What Is it? What Can I do? (For an Hourly/non management workforce)	Explains harassing behaviors and what employees can do to address offensive co-workers/supervisor behaviors. Reviews YOUR Company Policy on harassment and the method/avenue for reporting harassment.	1-1/4 Hours
Leadership:
Your Role as a Leader!	Explains the difference between Leaders and Managers, different styles of Leaders, Effective Leadership. Competencies every good Leader possesses. You will learn how to inspire and motivate others to follow you and achieve results.	1 Hour
Communication is KEY!	Designed for Executive/Senior Management Team. How and When to Communicate. This workshop focuses on critical times when Good Communication is Key to your organization's success (i.e. Layoffs, Restructuring, Mergers and Acquisitions, Disasters/Emergencies, and Change Management. Includes role play exercises, some exercises will be video taped.	1/2 Day
Leadership Games!	This workshop helps build upon leadership skills and the principles to becoming a good leader. Includes games and must be held in the outdoors.	1/2- to whole day
HR Professionals:
Building Support and Credibility for HR!	HR Professionals will learn how to evaluate their department and themselves in order to build support and credibility for HR. This workshop focuses on utilizing tools (i.e. HR Audits) and HR Metrics in order to assess effectiveness of HR programs and provide value. Teaches HR Professionals how to overcome negative perceptions of HR and build personal credibility.	1/2 Day workshop or can be shortened to 1 Hour.
If Your HR Department was a T-Shirt, What would it say about You?	Teaches HR Professionals how to brand and market the HR Department in order to provide better services and build support.	1 Hour
The HR Profession, Is it for You?	This session is designed for college students and entry level HR professionals who are wondering if HR is a field/career they wish to pursue. Session includes discussion on what HR does, how it adds organizational value, the different jobs available, average salaries, competencies an individual should possess in order to be effective.	1 Hour
Help! I'm an HR Department of One!	Designed to help small businesses manage HR effectively; when it is more cost effective to outsource some functions, and how to prioritize work in order to manage time.	1 Hour
Miscellaneous:
Let's Get Physical!	Teaches HR/Management how to design and implement an effective wellness program.	1 Hour
Managing Change Without the Pain!	Helps Managers understand how change occurs in the organization and how to effectively handle/manage change and the aftershocks from employees. Includes various project management tools to help manage change.	1 Hour
It's All About Time!	Managers/Supervisors learn how to manage time effectively in order to achieve departmental/organizational goals. Seminar addresses issues such as procrastination, micromanaging, work/family life, personal goals, planning and delegation. NOTE: Good seminar for hourly workforce and Non-Management Exempt employees as well.	1 Hour
Teamwork Works!	What is a Team? How does it function effectively? How do you motivate non-performers? All of these questions will be answered and more during this seminar. Workshop includes teambuilding games that are designed for the outdoors.	45 min. or 1/2 Day workshop
What Are You Willing to Risk?	A seminar on risk management. What categories of risk should you be reviewing and how to conduct a vulnerability analysis in order to assess different levels of risk within your organization.	1 Hour
What You Don't Know Can Hurt You!	A review of basic employment laws every manager should know.	1/2 Day
Employee Surveys - Why and How You Should Do them!	This seminar is designed to present information on why organizations should conduct employee surveys, the steps involved in designing an effective survey, and what to expect from a consultant.	1 Hour
Climbing to Success! What You Need to Know to Succeed In the Business World!	This session is designed for college/high school seniors, young people entering the workforce for the first time, or to serve as a refresher course to others who have been in the workforce for some time. Includes proper dress, speech, behaviors that help you succeed, work ethic, communication methods, commitment/loyalty to the organization and learning to think critically. This seminar has been presented on many college campuses.	1 Hour, or can be combined with a "Dining Etiquette" luncheon or dinner. (3 Hours)

For more information or if you have any questions, please contact us by phone or by email.